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Who will be watching my dog while at daycare? All daycare staff members are experienced trainers who either are Certified Professional Dog Trainers (CPDT-KA) or are working toward meeting the requirements to take their certification exam. As of March 2010 we have 4 CPDT-KA's on staff with two staff members preparing for the certification exam. Is the daycare staff in the room with the dogs or are the dogs monitored by video monitoring cameras? We do not rely on video cameras as our daycare staff is always with the dogs in the room. We don’t simply watch the dogs play; we are an integral part of the play sessions as we work to direct play in structured ways that encourages fluent and appropriate canine communication skills. Dogs in our care are never left unsupervised. Has there ever been a dog hurt while at daycare? While dogs occasionally experience minor bumps, bruises and scratches from normal canine play, we are proud to say that we have never had any injuries that required veterinary care. All our staff members are Pet First Aid & CPR Certified. If there were to be an incident requiring immediate veterinary care we have several veterinarians available to us within minutes of the facility. How big is the daycare playroom? Purrfect Paws is a 2500 sq. ft. indoor facility with an additional 500 sq. ft. outdoor, fenced area. We do have a fenced, outdoor area that is available to the dogs for elimination at any time during their stay with us. During the warmer and drier weather dogs are allowed additional playtime outside. Is your facility climate controlled? Yes. We have a sufficient HVAC system that allows for heating in cooler months and air conditioning in warmer months. What kind of flooring do you have in the playroom? Our flooring is a 4 out of 5 virgin rubber matting. This flooring provides for “give” that is healthier for your dog’s joints during play. It is also easy to disinfect which is done on a daily basis. I have a shy dog, will she fit into daycare? As all our staff has above-average training in dog body language and communication, we are aware at all times of dogs who may be more shy and need additional time to adjust to the group. Every dog is an individual and we accommodate their unique needs to the best of our ability. My dog needs to take a prescription medication, can I bring that with him? If necessary, we can administer medications to dogs while in our care. We require owners to provide us with the medication at each visit with specific instructions for delivery of the medication. Crates are provided for any dog that needs to rest at any point in their day. They may also rest anywhere in the play area if they prefer to stay with their friends while relaxing. A mandatory rest period is enforced from 12:00 – 1:00 PM to allow dogs to eat lunch (if lunch was provided by their owners at drop off that day) and also provides a “down time” for them. Research shows that dogs who rest for an average of 17 hours per day show the least damage from daily stressors. We try to help your dogs get as close to “no stress” as possible! How long will my dog be in a crate? Dogs are crated and/or x-penned during early morning drop-off, lunch and evening pick-ups. Not only does this decrease stress for the dogs, but it also is safer for the dogs and humans at Purrfect Paws. Are there other services my dog can enjoy while at daycare? We can provide, nail trims ($10 per dog) and ear cleaning ($10 per dog). If you have a specific request, just ask and we’ll work with you to meet your dog’s needs. How do I enroll my dog in daycare? We require that current vaccination records be on file with us along with a Daycare Enrollment/Application Form. We also require your dog's attendance at a playgroup session to ensure that they will be safe and have appropriate canine social skills to attend daycare. Once they have passed the playgroup evaluation they may attend daycare! Is it possible for me to see the facility before I make a reservation? Facility tours are available by appointment only. In order to maintain a stable and stress-free environment for daycare attendees, we cannot give tours during playtime. We recommend that you leave your dog at home during your tour. You may also view our facility and meet our staff by attending a playgroup with your dog. How do I make a reservation for daycare? Standing reservations are available for dogs who attend daycare on a regular basis each week. If you prefer to make reservations as needed, we require that your either email us at behavior@purrfectpawsabc.com (This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) or call (465-6555) no later than 6 PM the day prior to your dog's visit. If you leave a message you may consider the reservation confirmed unless we contact you prior to your dog's visit. How do we know if there are available spots for daycare on any particular day?? We limit our daily reservations to 30 dogs per day. If we are full on any particular day we will change our voice mail to indicate which day is full. We can put dogs on a wait list with no guarantees that a spot will open up. We will call you as soon as possible if your dog is on the wait list and a spot opens up. If you still have questions, please feel free to contact us and we will be happy to answer any questions or concerns you may have. 716-465-6555 |
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